ReDat Recording, a.s. na veletrhu CCW 2026 v Berlíně
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ReDat Recording » ReDat Recording, a.s. na veletrhu CCW 2026 v Berlíně
Rádi bychom Vás pozvali na veletrh CCW 2026 – Call Center World, který se koná ve dnech 24.–26. února 2026 v Berlíně.
Najdete nás v hale 2, stánek C18, kde budeme společně s naším partnerem NTT DATA.
Představíme naše řešení pro záznam a řízení kvality v kontaktních centrech – od klasického záznamu hovorů a obrazovek, až po unikátní řešení pro nahrávání osobní komunikace na pobočkách a přepážkách, které zachycuje skutečné interakce mezi zákazníky a agenty.
Díky propojení záznamu kontaktního centra a osobních jednání tak uživatel získává komplexní přehled o veškeré telefonické i osobní komunikaci se svými zákazníky, což významně přispívá ke zvýšení kvality poskytovaných služeb.
Rádi se osobně setkáme a prodiskutujeme Vaše potřeby a navrhneme vhodné řešení.
Oficiální web akce: https://www.ccw.eu/
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