Entrust your voice recording needs to professionals

Our company conducts cutting-edge research and possess a team of professionals with years of experience, backed up by a variety of reference projects implemented in Czech Republic and around the world.

Our solutions

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      We are GDPR Ready!

      It applies to you...

      Have you already heard about GDPR? It is a new framework of personal data protection in the European area. Your clients´ personal data worth to be protected.

      More about GDPR...

      ReDat Cloud Recording

      Stick to the trend...

      ReDat Cloud Recording is our new service for acquiring and processing of interactions, their administration and quality management in hosted virtual environment.

      More about solution...

      New regulation MiFID II

      Permanent, secure and undisputed...

      Nowadays, most calls are made via mobile phones, so it is necessary to secure a record of such communication.

      More about MiFID II...

      SEGMENTS

      CONTACT CENTRES

      DISPATCH CENTRES

      AIR TRAFFIC CONTROL

        

      We deploy state-of-the-art scientific expertise as quickly as possible and are a trendsetter in the field of contact and dispatch centre quality management. Keyword and emotion analysis, dialogue flow, topic detection, speech-to-text and the deployment of artificial intelligence in the form of self-learning systems all represent significant achievements.

      What is your area of interest?

      CONTACT CENTRES

      CONTACT CENTRES

      The ReDat system provides a technologically independent recording solution, quality management and voice analysis for contact centres of all sizes. Recording systems are commonly used by successful commercial call centres, major mobile network operators, large banks, utility companies and private companies in various sectors.  Learn more about CONTACT CENTRES 

      DISPATCH CENTRES

      DISPATCH CENTRES

      A reliable recording solution for communication between dispatchers, including radio and data transmission, complete with integration into the dispatch information system is one of ReDat’s strengths. Our system is typically used by police, fire and emergency response units and in the transport and power industries.  Learn more about DISPATCH CENTRES

      AIR TRAFFIC MANAGEMENT/CONTROL

      AIR TRAFFIC MANAGEMENT/CONTROL

      The ATM/ATC segment demands recording systems deliver maximum stability and security with a sufficient level of quality. ReDat supports short-term and long-term archiving of recordings, simultaneous synchronised playback of multiple channels and the recording of air traffic controller screens.  Learn more about AIR TRAFFIC CONTROL.

      Recording, analysis and management... ...voice, screen, data.

      Recording, analysis and management...
      ...voice, screen, data.

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