Configuration of ReDat Recording System
ReDat3 Recording Unit
ReDat Application Server with modules:
- ReDat Catalog
- ReDat VoiceProcessor
- ReDat StorageManager
- ReDat Encryptor
- ReDat API
- ReDat LineMonitor
- ReDat CTI (dealing)
- ReDat PhoneControl
Referenceshide detail
- Komerční banka, a.s. - dealing centre, Prague
- ČNB, Czech National Bank, Prague
- ČSOB Group a.s., Prague
- Česká exportní banka a.s., Prague
- Českomoravská rozvojová a záruční banka a.s., Prague
- Česká spořitelna a.s., Prague
- ČMSS, a.s., Prague, incl. CTI integration with Genesys, agents´ evaluation ReDat QualityChart
- Raiffeisenbank a.s., Prague
- Volksbank a.s., Brno
- J&T Banka a.s., Prague
- Winterthur penzijní fond a.s.
- IKS spol. s r. o., Prague
- CREDIUM a.s., Prague
- Cyrrus a.s., Prague, Brno
- UniCredit Bank Czech Republic, a.s., Prague
- D.A.S. International, Prague
- AXA Česká republika, s.r.o., Customer line, Brno
- Benefficial Finance, a.s., Prague
- Patria Finance, a.s., Prague
- ING Bank N. V., Bratislava SK
- J&T Banka SK, Bratislava
- Všeobecná úverová banka a.s. , SK
- Privatbanka a.s., SK
- Slovenská sporiteľňa a.s., SK
- BHS Slovakia, o.c.p. a.s., SK
- Home Credit Slovakia a.s., SK
- Generali Poisťovňa a.s., SK
- KOOPERATIVA Poisťovňa a.s., SK
- Banca Tiriac - Banca Comerciala, Bucharest Romania
- Nova Ljubljanska banka, Slovenia
- Lietuvos bankas, Lithuania
- Marfin Bank, Serbia
- Marfin Egnatia Bank, Estonia
Case studies
Call recording for a bank institution and a trading room
Customer and place of installation: Dealing room of Komerční banka, a.s., Prague The...
Recording call centre calls at insurance company
Customer: Českomoravská stavební spořitelna, a.s. (CMSS) Place of installation: call centre...
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ReDat certified solution for Alcatel-Lucent CC
RETIA, a.s. is Alcatel-Lucent Application partner. ReDat system is Alcatel-Lucent certified...
