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Solutions for banks and dealings

ReDat provides an appropriate solution for banks, dealings and insurance companies. Traders on the stock exchange (financial, energetics…etc.) need for their work just one telecommunication technology. A special approach however demands tools for administration. The tools adapt to the working style at dealing rooms. Brokers come to work in the morning, get simultaneous connection to several exchange centres, which remain active until the end of the brokers' working hours. Specific requirements are even for the period of record storage, which is in accordance with the Czech law set to ten years. The customers also require maximal reliability of the recording system, which is ensured by a complete system redundancy.

News    

A new product - ReDat...

Date: 20. 01. 2011

We would like to introduce a new software module of the ReDat Application Server, which functions as a tool for checking the...

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Example solution for dealing centres

Example solution for dealing centres

Configuration of ReDat Recording System

ReDat3 Recording Unit

ReDat Application Server with modules:

  • ReDat Catalog
  • ReDat VoiceProcessor
  • ReDat StorageManager
  • ReDat Encryptor
  • ReDat API
  • ReDat LineMonitor
  • ReDat CTI (dealing)
  • ReDat PhoneControl

Referenceshide detailshow detail

  • Komerční banka, a.s. - dealing centre, Prague
  • ČNB, Czech National Bank, Prague
  • ČSOB Group a.s., Prague
  • Česká exportní banka a.s., Prague
  • Českomoravská rozvojová a záruční banka a.s., Prague
  • Česká spořitelna a.s., Prague
  • ČMSS, a.s., Prague, incl. CTI integration with Genesys, agents´ evaluation ReDat QualityChart
  • Raiffeisenbank a.s., Prague
  • Volksbank a.s., Brno
  • J&T Banka a.s., Prague
  • Winterthur penzijní fond a.s.
  • IKS spol. s r. o., Prague
  • CREDIUM a.s., Prague
  • Cyrrus a.s., Prague, Brno
  • UniCredit Bank Czech Republic, a.s., Prague
  • D.A.S. International, Prague
  • AXA Česká republika, s.r.o., Customer line, Brno
  • Benefficial Finance, a.s., Prague
  • Patria Finance, a.s., Prague
  • ING Bank N. V., Bratislava SK
  • J&T Banka SK, Bratislava
  • Všeobecná úverová banka a.s. , SK
  • Privatbanka a.s., SK
  • Slovenská sporiteľňa a.s., SK
  • BHS Slovakia, o.c.p. a.s., SK
  • Home Credit Slovakia a.s., SK
  • Generali Poisťovňa a.s., SK
  • KOOPERATIVA Poisťovňa a.s., SK
  • Banca Tiriac - Banca Comerciala, Bucharest Romania
  • Nova Ljubljanska banka, Slovenia
  • Lietuvos bankas, Lithuania
  • Marfin Bank, Serbia
  • Marfin Egnatia Bank, Estonia

Case studies

Call recording for a bank institution and a trading room

Customer and place of installation: Dealing room of Komerční banka, a.s., Prague The...

Recording call centre calls at insurance company

Customer: Českomoravská stavební spořitelna, a.s. (CMSS) Place of installation: call centre...

All case studies

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ReDat certified solution for Alcatel-Lucent CC

RETIA, a.s. is Alcatel-Lucent Application partner. ReDat system is Alcatel-Lucent certified...

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