ReDat3 Recording Unit is a universal device for recording and archiving telephone calls, which may be very important for your company progress. ReDat3 Recording Unit is a sophisticated combination of especially built-up hardware, which is assimilated to real time operation system QNX, and software, which is a superstructure operating shell.
Have you implemented ReDat3 Recording Unit with basic modules and now you want to improve your system for other extra functions. e.g., evaluate your agents or enlarge storage capabilities? In such a case, ReDat Application Server and ReDat eXperience are the best solutions for you. Thanks to the modularity and availability of several extra functions, you can combine various ReDat modules according to your company requirements. However, we will not burden you with functions, which you never utilize.
ReDat VoIP Recorder (a bundle of two products - ReDat Soft VoIP Recorder and ReDat Application Server) ensures VoIP recording in conjunction with sophisticated application superstructure. This high-tech and HW independent solution enables user-friendly and more cost-effective recording. Among useful functionalities belong user's environment of web browser and SQL database.
Recording solutions powered by ReDat are now capable of recording communications through mobile phones. This solution has been designed for call centres, dispatchers and ReDat clients in general, using ReDat recording systems with ReDat Application Server (ReDat eXperience) to track all conversations happening on Symbian mobile phones, including voice calls, text (SMS) messages and multimedia messages (MMS).
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We can mention some situations in which a reliable call recording is worth its weight in gold. However, sometimes the importance of call recording is not so critical to implement professional device - ReDat3 Recording Unit. One of the simplest but still reliable solutions is ReDat Phone Recorder, software for conventional telephony on the Windows platform.
In addition to basic ReDat products - ReDat3 Recording Unit or ReDat Application Server with ReDat modules, we offer a large scale of add-on devices, which may interest you.
Customer: Bendrasis Pagalbos Centras - 112 Place of installation: Vilnius, Lithuania...
RETIA´s advantage when solving user's exceptional requests is its own development of HW...