Transport company
Branch office desk recording
RETIA a.s. introduces a new tool for improving customer interactions, which strengthens the existing quality management and customer services at branch offices. ReDat recording system offers a complex solution of branch office desk recording while retaining all the advantages of phone call recording. Users will appreciate the same features as for other ReDat products, intuitive record control and easy access to records.
Branch office desk recording
RETIA a.s. introduces a new tool for improving customer interactions, which strengthens the existing quality management and customer services at branch offices. ReDat recording system offers a complex solution of branch office desk recording while retaining all the advantages of phone call recording. Users will appreciate the same features as for other ReDat products, intuitive record control and easy access to records. Recording...
A new product - ReDat Verificator
ReDat Verificator is one of the new software modules of the ReDatApplication Server, which functions as a tool for checking the authenticity of recorded telephone calls. If the ReDat Verificator license is activated on the ReDat Application Server, then each record will have its own identical duplicate like a security print. These data copies are saved into the similar data storage with all the authentic records. In...
ReDat certified with Voice Application Framework...
RETIA, a.s. announces that ReDat3 Recording Unit is certified for recording voice communication and telco events based on Voice Application Framework (VAF) by TTC MARCONI. VAF is a platform which enables creating telco applications designed to provide IP telephony audio services. It is intended mainly for use in emergency dispatch centres in energetic, military, transport, in government institutions, etc. This certification has...
Recording of telephone communication at Prague airport
Customer and place of installation: Prague Airport Prague airport is one of the largest and most modern airports in Central and Eastern Europe with a very dynamic growth. The number of Prague airport passengers has doubled in last five years. The airport development hangs together with high demands on reliable and sophisticated telecommunication network and recording system of airport telephone communication. ReDat solution for...