Contact centres
37th International Fair - 112 EXPO 2010, Belgrade
RETIA a.s. in cooperation with our Serbian partner AltiCom d.o.o exhibits at the 37th annual international exhibition 112 EXPO 2010 , which is held in Belgrade, Serbia on 14 - 17 September 2010 . The fair is focused on a special emergency, fire and rescue equipment, fire protection, flood, earthquake, chemical accidents management and emergency management. RETIA, a.s. has a great experience in the emergency...
ReDat for Aastra-Matra CC
ReDat recording system supports integration with Aastra-Matra, more information in the attached file.
ReDat certified solution for Alcatel-Lucent CC
RETIA, a.s. is Alcatel-Lucent Application partner. ReDat system is Alcatel-Lucent certified thus, we can guarantee a prompt adaption of CTI integration for new released Alcatel-Lucent products.
ReDat supports Cisco Active recording
Cisco Active Recording is configurable as an optional feature of a particular extension, which is defined on the Cisco Unified Communications Manager. ReDat modular systems take care of IP telephony active recording and enable simultaneous recording of individual as well as hundreds of calls.
ReDat for CISCO IP telephony
ReDat recording systems fully support VoIP recording of Cisco Systems technology. ReDat operating in Cisco environment is available in different variants and their combinations. The basic methods of ReDat recording are described in the attached file.