Company
New product ReDat eXperience
Innovative successor of ReDat Application Server We would like to introduce a new product for recording, management and analysis of telephone records with a new design. ReDat e Xperience offers a clearer and more intuitive interface and control tools to manage contact centre quality and performance. We have kept all handy and useful features of a previous product ReDat Application Server, which were...
A new product - ReDat Verificator
ReDat Verificator is one of the new software modules of the ReDatApplication Server, which functions as a tool for checking the authenticity of recorded telephone calls. If the ReDat Verificator license is activated on the ReDat Application Server, then each record will have its own identical duplicate like a security print. These data copies are saved into the similar data storage with all the authentic records. In...
ReDat certified with Voice Application Framework...
RETIA, a.s. announces that ReDat3 Recording Unit is certified for recording voice communication and telco events based on Voice Application Framework (VAF) by TTC MARCONI. VAF is a platform which enables creating telco applications designed to provide IP telephony audio services. It is intended mainly for use in emergency dispatch centres in energetic, military, transport, in government institutions, etc. This certification has...
ReDat certified for Alcatel-Lucent IP-Link DR
RETIA, a.s. a leading provider of call recording and contact centre quality monitoring solutions for call centres, financial institutions, public safety and government organizations, today announced its call recording solution ReDat is now certified for use with Alcatel-Lucent system and approved for interoperability with the IP DR-Link . RETIA experts have visited Alcatel-Lucent Laboratories in Brest in order to certify ReDat for...
Recording of telephone communication at Prague airport
Customer and place of installation: Prague Airport Prague airport is one of the largest and most modern airports in Central and Eastern Europe with a very dynamic growth. The number of Prague airport passengers has doubled in last five years. The airport development hangs together with high demands on reliable and sophisticated telecommunication network and recording system of airport telephone communication. ReDat solution for...