ČEZnet can rely on ReDat total security

Date: 22.02.2010 | Author: RETIA, a.s.

ČEZnet has chosen ReDat recording system by RETIA for Prague and Hradec Králové dispatch centres.

ČEZnet, a.s. is a Czech telecommunication and data provider. ČEZnet has been seeking for a highly reliable recording technology for the dispatch centres, which will guarantee 100% data archiving, high security and sophisticated work with records. The winning solution has became ReDat system that offers applications for record analyzing, audio data processing and advanced features for audio records such as redundant recording solution or comparative services. More over, ReDat system is certified for integration with IP TouchCall dispatch terminals by TTC.

Call centre technology:

Cisco Call Manager, IP TouchCall by TTC

ReDat recording system:

Recording voice communication and recording of IP TouchCall events
ReDat3 Recording Unit, ReDat Application Server, integration with IPTC (Active H.323), ReDat Compare - comparative service, ReDat SNMP support, NAS server for archiving records, fully redundant solution

For more information about ČEZnet dispatch centre case study, please contact our sales department at sales@retia.cz.